Privacy Notice

Update date: February 7, 2024

Responsible for the Protection of Your Personal Data

 

ENHANCE PRODUCTIVITY S.C., commercially known as International Lean Six Sigma, with registered address at Av. Mariano Otero 5095-3B C.P. 45070, Zapopan, Jalisco, and website https://internationalleansixsigma.org/en/ , is responsible for the processing of your personal data.

 

How to Contact Us?

Address: Av. Mariano Otero 5095-3B C.P. 45070, Zapopan, Jalisco

Email: legal@ilssg.org

 

For What Purposes Do We Collect and Use Your Personal Data?

 

Your personal data will be used for the following purposes:

 

I.                Registering your attendance for the offered training and certification, as well as providing the services and products required by you.

II.               Providing information about the educational offerings, our certifications, courses, diplomas, and services in general.

III.              Understanding the market we are targeting in order to provide specialized and personalized attention and services as appropriate.

IV.             Compiling your academic-administrative file.

V.              Informing you changes, new products or services related to those contracted or acquired by the client.

VI.             Fulfilling obligations contracted with our clients.

VII.            Evaluating the quality of the service.

VIII.           Sharing information about other courses, training, and certifications from Enhance productivity S.C. and Lean on the move S.C.

IX.             Sharing newsletters from Enhance productivity S.C. and Lean on the move S.C., and

 

Additionally, we will use your personal information for the following secondary purposes that are not necessary for the requested service but allow us to provide you with better attention:

 

I.                Marketing and sales.

II.               Advertising.

III.              Granting future promotions of the courses, products, and services offered by our company.

IV.             Commercial prospecting; and,

V.              Conducting internal studies on consumption habits.

 

 

What Personal Data Do We Obtain and From Where?

 

 

For the purposes outlined in this privacy notice, we may collect your personal data in various ways:

 

I.                When you provide them directly: We collect your personal data directly when you provide it to us through various means, such as when you register in order for us to provide you with a service or participate in our promotions.

II.               When you visit our website or use our online services

III.              When we obtain information through other sources permitted by law: We may obtain information from you from other sources permitted by law, such as telephone or employment directories.

 

 

The data we obtain through these means may include, among others:

 

I.                Full name

II.               Email address

III.              Phone number

IV.             Company where you work

V.              Your role in the company

VI.             Size of the company

VII.            Sector of the company

VIII.           Institution through which they learned about the event

IX.             Field of study

X.              Level of education

XI.             Country of residence

XII.            Nationality

XIII.           School of origin

 

 

Sensitive Personal Data

 

 

We inform you that, to fulfill the purposes outlined in this privacy notice, it is not necessary to collect or process sensitive personal data, referring to those personal data that affect the most intimate sphere of its owner, or whose improper use could give rise to discrimination or entail a serious risk to them. In particular, sensitive data are considered to be those that may reveal aspects such as racial or ethnic origin, present and future health status, genetic information, religious, philosophical, and moral beliefs, union affiliation, political opinions, sexual preference, and similar personal content.

 

In accordance with what is established in article 9 of the Ley Federal de Protección de Datos Personales en Posesión de los Particulares, we require your express consent for the processing of your sensitive personal data, so in case of requiring these, the modification to our privacy notice will be sent to you and you will be asked to indicate whether you accept the processing or not.

 

 

How Can You Limit the Use or Disclosure of Your Personal Data?

 

You can stop receiving promotional messages by landline or cell phone, likewise, you can stop receiving postal mail or electronic advertising emails, for this, we offer you the mechanism indicated in the chapter “ARCO RIGHTS; How to access or rectify your personal data or cancel or oppose their use?” of this privacy notice.

 

Likewise, if you do not wish to receive advertising from us, you may register with the Public Registry to Avoid Advertising. For more information, you can consult the following website: http://repep.profeco.gob.mx/

 

ARCO RIGHTS

 

How to access or rectify your personal data or cancel or oppose their use?

 

You have the right to access your personal data that we possess and the details of their treatment (Access), as well as to rectify them if they are inaccurate or incomplete (Rectification); cancel them when you consider that they are not required for any of the purposes indicated in this privacy notice, they are being used for purposes not consented to, or the contractual or service relationship has ended (Cancellation), or oppose the treatment of them for specific purposes (Opposition).

 

 

The mechanisms that have been implemented for the exercise of these rights are through the presentation of the respective request to:

legal@ilssg.org

The request can also be made in person at the offices located at Av. Mariano Otero 5095-3B C.P. 45070, Zapopan, Jalisco during business hours from Monday to Friday from 9:00 a.m. to 2:00 p.m. and from 4:00 p.m. to 6:00 p.m.

 

Your request must contain the following information:

 

I.                Name of the holder of the personal data

II.               Official identification with photograph that proves you as the holder of the personal data

III.              Email or address to which you want to receive the response

IV.             The personal data on which you intend to exercise any of the ARCO rights

V.              The ARCO right that you intend to exercise

 

The deadlines to address your request are as follows:

 

In accordance with applicable legislation, the response to the request cannot exceed 20 business days counted from the business day following the day the request was received.

 

For more information, please visit our website https://internationalleansixsigma.org/en/politicas-de-privacidad/

 

How Can You Revoke Your Consent for the Processing of Your Data?

 

At any time, you may revoke the consent you have given us for the processing of your personal data, so that we stop using them. To do this, it is necessary to submit your request in accordance with the terms outlined in the chapter “ARCO RIGHTS; How to access or rectify your personal data or cancel or oppose their use?”

 

Your data may travel to another country or be shared with others

 

Your personal data may be transferred and processed within and outside the country, by people outside this company. In this sense, your information may be shared with companies and/or individuals, subsidiaries or affiliates of this company to comply with the provision of our services or products.

 

We undertake not to transfer your personal information to third parties without your consent, except for the exceptions provided for in article 37 of the Ley Federal de Protección de Datos Personales en Posesión de los Particulares, as well as to make this transfer in accordance with the terms set by that law.

 

If you do not express your opposition to your personal data being transferred, it will be understood that you have given your consent for this.

 

 

Modifications to the Privacy Notice

 

We reserve the right to make modifications or updates to this privacy notice at any time, to address legislative developments, internal policies, or new requirements for the provision or offering of our services or products.

 

These modifications will be made available to the public through our website at https://internationalleansixsigma.org/en/politicas-de-privacidad/

 

 

Where Can You File Complaints and Reports for the Improper Treatment of Your Personal Data?

 

If you believe that your right to the protection of personal data has been infringed upon by any conduct of our employees or our actions or responses, and you suspect that there has been a violation of the provisions of the Ley Federal de Protección de Datos Personales en Posesión de los Particulares in the processing of your personal data, you may file the corresponding complaint or report with the IFAI. For more information, please visit www.ifai.org.mx.

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